F.A.Q.S

BE accounts (e.g. NA – 20K BE) have a set amount of BE on them but no champions or runes unlocked (although all accounts have enough BE to buy the 20 champions required for ranked play). Capsule accounts (e.g. NA – 26 Capsules) have the champion capsules unopened. Which means you will need to open all capsules and you get to decide what champion shards you want to keep or disenchant for BE. Champion accounts come with the number of champions stated but do not have any set amount of BE or RP.

Our Champion accounts come with a range of champions as stated in their description. These champions are totally random and can be from a range of BE costs.

Yes, they are! You’ll need to purchase at least 20 champions first as this is a requirement of ranked play. All our package accounts come with enough BE to buy at least 20 champions so you can start playing ranked right away. Our Champion accounts already have 20+ champions unlocked for you so you can start right away! Note however that Champion accounts do not have any set amount of BE or RP on them.

Yes! After you purchase, you will be able to change the password and email of your LoL account on the LoL website. Unless otherwise stated in the product description.

Our LoL accounts have random but logical summoner names, however, you can change your account name in the LoL client using BE or RP.

Your LoL account details will be displayed instantly on our secure accounts page as soon as your purchase has been processed and payment has been completed. We will also email these details to you right away. Our automated systems work 24/7 so no matter when you buy a LoL account you will receive the details immediately.

We currently accept PayPal, Cryptocurrency, Skill, PaySafecard, Debit/Credit Cards and certain bank transfers. More Payment options will be available soon!

Yes! PayPal will automatically convert your currency into USD, meaning, you can buy an account with any countries currency in the world!

We sometimes offer discounts to our customers. We will post it on our Discord or on the shop when we have specials running.

You can use the form at the bottom of this page to get in touch. Alternatively, you can contact us on Discord, Email us here: info@www.hotsmurfs.com, or on our onsite support chat.

We level our LoL accounts against real players, ensuring that each account has a good win rate often across a variety of different game modes.

It’s quite simple – if your LoL smurf account gets banned through any fault or defect of our own we will provide you one brand new replacement LoL smurf account free of charge. BE and Capsule accounts offer 30-day warranties and Verified/Inactive accounts offer a 12-day Warranty for account replacements (NO REFUNDS!). Champion accounts offer a Lifetime warranty unless otherwise stated in the product description. We DO NOT cover Scripting bans, Toxic bans or anything else that is within your control on any type of accounts!
For Minecraft Accounts, please see the product description for more information.

NO! We are fully transparent about what our warranty covers in our Product descriptions. It covers any defects or fault of our own. If you buy a LoL account from us and get it banned due to your own bad behavior or rule-breaking then we cannot help you.